Our trademark is to offer you 24 to 48 hours Shipping, Discreet Packaging, Package Tracking and Customer Assistance trough the whole process.
DELIVERY GUARANTEED: If your package gets lost in transit by any reason and you don't receive it after 30 days, we got you! We will re-ship your order one more time for FREE (but remember, every order is final and not refundable).
1. CHOOSE YOURSHIPPING SERVICE You can choose the Post Service’s Registered Mail (Worldwide) or UPS, Fedex, TNT, DHL (available in the EU countries and selected countries outside EU). Both are safe and trackable methods with a Tracking Number. At checkout only available methods for your country are shown.
Registered Mail (WorldWide): someone has to sign to receive the package. If you are not there, a notification will be left, so you can claim your package at the nearest post office.
UPS, Fedex, TNT, DHL (available in the EU countries and selected countries outside EU): the seeds will normally arrive at destination in 2-5 working days and they are trackable in real time.
2. TRACK YOUR ORDER (TRACKING NUMBER) All of our Shipping methods have a Tracking Number. You can check the status of your order once it has been shipped. You will also receive an e-mail with tracking information.
3. SHIPPING COSTS Shipping Fees will be available in real time during the checkout process. The cost depends on service chosen and destination. Starting at 10 euros for the EU countries and at 9 euros for the rest of the world. Orders over 75 euros are shipped for FREE via Registered Mail.
4. DISCREET PACKAGING There is no reference to cannabis, marijuana or the Ministry of Cannabis in the packages, they are very discreet and inoffensive. We ship all orders on a protective bubble envelop, stealth, without their original bags, with the initials of the strain. If you need the original envelops for special purposes, please ask (it may be not possible for your country).
5. TRANSIT TIME Once your package is shipped (shipping will be done 24 to 48 hours after you place your order -weekends and holidays are excluded-) delivery time depends on the Post Service. Orders will be shipped registered and stealth. Please take the following info as a reference based on our experience, not as a commitment; we are not responsible for Postal Service delays:
Europe EU - 7-15 days Europe not EU - 10-20 days North America - 15-30 days Middle East - 25-35 days Oceania - 20-30 days Rest of the World - 35 days
I want to thank you for the successful delivery of my seeds. I think I have now received every order I have ever placed with you (~6 orders) which is a far better success rate than I’ve had with any other online site. I will always recommend you to other growers on online forums.
Fantastic customer service !!! My order was intercepted by customs. M.O.C had my order reissued and sent out the very next day. It took 2 weeks to get my seeds all things considered I am in the U.S… That is a great delivery time. I germinated 6 seeds and now have 6 healthy little ladies growing. I will update this post as the ladies grow.